When Blix, a company specializing in deep dry cleaning of furniture and mattresses, came to us with a need for website with booking system, we knew this project would require something special. Their vision was clear: users should be able to easily book services online, and the owner should have full control over the schedule and services.
You can see the result of our work at Blix.hr – a clean, functional website that guides users through the booking process in just three simple steps.
Project challenges
Blix provided deep cleaning services for couches, mattresses, car interiors, and commercial spaces, but their customers had no way to book appointments online. Existing booking systems on the market were either too complex or did not meet the specific needs of their business.
The main demands were:
- Intuitive booking of customer services
- Flexible working time management
- Automatic email communication
- A simple backend for booking management
- Responsive design that works on mobile devices
Our solution: Custom WordPress plugin
Instead of using ready-made solutions, we decided create a custom booking plugin which will perfectly suit Blix's needs. We built the plugin from scratch with a focus on usability and functionality.
Frontend – Easy booking for users
We have implemented a shortcode form on the frontend that allows users to:
- Select the desired service (sofa, mattress, car interior cleaning)
- Choose a date and time that suits them.
- Enter contact information
- Send an inquiry in just a few clicks
The form is fully integrated into the website design and adapts to all devices, which is crucial because most users book services via mobile.
Backend – Full control for the administrator
In the WordPress admin panel, we have created a comprehensive management system that includes:
Calendar reservation overview The administrator can see all reservations in a calendar view, with the ability to add new appointments, change existing ones, or cancel reservations.
Working hours settings The owner can adjust the working hours for each day separately, which is key for a flexible business of this type.
Service management Through the settings page, it is possible to add new services, change prices and descriptions without the need for technical knowledge.
Automatic email system The plugin automatically sends confirmations to users when they submit a request, with the ability to customize the email template through the admin panel.
Technical implementation
We developed the plugin using WordPress best practices, including:
- Security nonce checks for all forms
- AJAX calls for a seamless user experience
- Responsive frontend design
- Loading speed optimization
- Compatibility with different themes
We paid special attention to user experience (UX), ensuring that the booking process is as short and intuitive as possible.
Results and benefits for the client
The result of our work is a website that not only looks great, but also delivers concrete business results. Blix now has:
- 70% more online inquiries than before the site launched
- Significantly reduced time spent on telephone reservations
- Full control over the layout through an intuitive backend
- A professional online presence that builds trust
According to researching local businesses, 87% users read online reviews before choosing a local service, and a professional website significantly influences first impressions.
Conclusion
This project perfectly illustrates our philosophy – "Only results matter"Instead of using generic solutions, we created a system that is completely tailored to Blix's needs and their users.
If you are looking for customized website that will solve the specific challenges of your business, we are ready to create a solution that will bring measurable results.
